Privacy policy

1. General Provisions

This privacy policy shall regulate the principles and the procedure for the collection, processing and storage of the main personal data of the client (hereinafter – you, yours) of the online shop (hereinafter – of “Elektpro”, JSC, code of the legal entity 302813436, registered office: Šilutės pl. 56, LT-94181 Klaipėda, Lithuania.

The collection, processing and storage of your personal data shall be established by this privacy policy, the provisions of the legislation of the European Union and the Republic of Lithuania, and, first of all, by General Data Protection Regulation and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

By provision of your personal data at the e-shop you give your consent for to manage and process them for the purposes, by the means and in the procedure stipulated in this privacy policy as well as the legislation. Provided that you do not agree to follow the provisions of the Privacy Rules of the Online Shop, you shall not be able to further use the website of the Online Shop.

We hereby undertake to sell the items to the natural persons who are not younger than 18 years. If you are younger than 18 years, you can buy only with the consent of your parents or guardians.

2. Collection, Processing, Storage of Personal Data

2.1 shall adhere to the following main principles for personal data processing:

2.1.1 personal data shall be collected for the specified and legitimate purposes. The company shall receive your personal data in 3 manners: the first manner of personal data collection is when the data is obtained directly from you when you contact us regarding the services of the company and use them, fill in registration form, submit applications or claims; the second manner of personal data collection is when receives information through cookies, by the consent of the User to process his personal data on the legal basis, collects it automatically when the User uses the website of the online shop and its options; the third manner of personal data collection is when receives information on the User from the third parties, such as Facebook, Inc., Google, Inc. Instagram Inc. Youtube Inc., on the basis of the consent of the User. Instagram Inc. Youtube Inc.

2.1.2 Personal data is processed accurately and fairly.

2.1.3 Personal data is being constantly updated.

2.1.4 Personal data is stored no longer than it is required by the set purposes for which the data is processed or stipulated by law, provided that they establish a longer period of data storage. Direct marketing data – 5 years from the receipt of the consent or until you withdraw your consent. Personal data obtained from filled in registrations shall be stored for 10 years from the termination of the relationship between the client and the company, except when longer terms for the data storage are established in accordance with the legislation of the Republic of Lithuania.

2.1.5 Personal data shall be processed only by such personnel, which is granted such a right.

2.1.6 Any information on processed personal data shall be confidential.

2.2 respects the right of every one of you to privacy. Your personal data (name, surname, age group, address, phone number, E-mail address and other information provided in the registration form of the e-shop) shall be collected and processed for the following purposes:

2.2.1 to process your orders;

2.2.2 to issue financial documents (e.g. invoices);

2.2.3 to solve issues in relation to the delivery of the items;

2.2.4 to execute any other contractual obligations;

2.2.5 for the administration of the online orders;

2.2.6 Swedbank AB – for the settlement for the items/services by bank transfer and bank cards at the physical store;

2.2.7 Paysera – for the settlement for the items/services by bank transfer;

2.2.8 shall have the right to involve other service providers for the processing of personal data. The company seeks to ensure that service providers comply with the requirements of the General Data Protection Regulation, laws and other mandatory legal acts.

3. Transfer of Personal Data to the Third Parties

3.1 Transfer of personal data to the third parties

3.1.2 The Seller shall have the right to transfer information to the third parties only in order to achieve the objectives provided in clause 2.2.

3.1.3 Only in accordance with the procedure established by the laws of the Republic of Lithuania.

4. Rules for the Submission of Registration

4.1 You shall provide full, detailed and correct information about yourself in the registration form. In case you provide inaccurate, false or misleading data in the registration form, we shall have the right to cancel your registration and delete all data or limit your access to use the e-shop.

5. Change or Update of Personal Data. You shall have the Right:

5.1 to address the company in order to request the access to your personal data processed by the company;

5.2 to obtain personal data related to you, which you have provided to the company in generally used computer readable format, and to forward them to another data controller (right to data portability);

5.3 to refuse for your personal data to be processed, when such data is being processed or is intended to be processed for the direct marketing purposes or due to the legitimate interest pursued by the company or the third party who is provided with the personal data;

5.4 to erase your personal data or to suspend the processing of your data (except for storage) (the right to erase and the right to be forgotten);

5.5 you shall have the right to change and/or update the information provided in the registration form at any time by giving a notice on it to the E-mail address, by phone +370 687 36 973 or upon the arrival at the office of the company.

6. Cookies

6.1 We hereby inform that in order to be able to offer you full services on our website, we enter the information (cookies) in your computers (devices). We shall use the entered information to identify you as a previous user of the website and to collect statistics on website traffic. You can review what information (cookies) we have entered at any time, and are able to erase part or all cookies. You shall also have the right to refuse for the information (cookies) to be entered and used in your computer (device); however, in such case some of the website options may not be accessible to you. In conclusion, by using the e-shop you agree to have the information entered in your computer (device). You can withdraw your consent at any time by changing the settings of your browser or by contacting us using any of the contacts provided on the website.

7. Modification of the Rules and Final Provisions

7.1 shall have the right to change the Privacy Conditions fully or in part by giving a notice on it on the website. Any changes to the provisions of the Privacy Rules shall come into force from the moment of their publication on the website of the Online Shop. Further use of the services of our website shall mean compliance with these Rules. All arising disputes and disagreements shall be resolved by negotiation. In case of failure to negotiate, the disputes shall be resolved in accordance with the laws of the Republic of Lithuania.

If you have any questions or suggestions, please contact us